Payment policy

At Astra Bandjes we strive to make your shopping experience easy, safe and efficient .

Accepted payment methods

We accept the following payment methods:

  • VISA
  • MasterCard
  • American Express (AMEX)
  • Diners Club
  • JCB
  • Union Pay
  • PayPal
  • Shop Pay
  • Google Pay (G Pay)
  • Apple Pay

Currency:

All transactions are processed in Euro.

Tax calculation

All taxes are included in the product price.

Payment security

Your payment information is safe with us. All payments are encrypted and processed securely to protect your personal and financial information.

Payment authorization

By placing an order, you authorize us to charge your payment method for the total amount of your order , including any applicable taxes and shipping charges.

Order confirmation

After successful payment, you will receive an order confirmation email to the address you provided. This email contains:

  • Purchased items
  • Total amount paid
  • Shipping information

Payment dispute

In case of a payment dispute or unauthorized transaction , please contact our customer service team immediately for assistance.

Payment processing time

Payments are usually processed immediately . However, in some cases, it may take 1–2 business days for the payment to be fully processed.

Payment error

If your payment is not completed:

  • Please check your payment details.
  • Please try a different payment method.
  • Please contact your financial institution or our customer service team for assistance.

Changes to the payment policy

We reserve the right to change this payment policy at any time without notice. Please check this policy regularly for any changes.

If you have any questions regarding payments, please contact us.

Shop Name: Astra Bandjes
Company Name: JNF GROUP LIMITED
Company registration number: 9429050175611
Address: 7 Margot Lane, Mount Pleasant, Christchurch 8081, New Zealand
Email: support@astrabandjes.nl
Phone: +64 27 323 9110
Opening hours: Monday to Friday, 9am – 5pm (GMT+12:00) New Zealand Standard Time (Auckland)
Order deadline: 5:00 PM (GMT+12:00) New Zealand Standard Time (Auckland)