Privacy Policy
Astra Bandjes Privacy Policy (Updated for GDPR Compliance)
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Astra Bandjes website (the “Site”).
PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Data using the following technologies:
Cookies – data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit www.allaboutcookies.org.
Log files – track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
When we talk about “Personal Data” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL DATA?
We use your Personal Data for the following purposes and on the legal bases listed below (as required by the GDPR):
Order Processing – To process orders placed through the Site (including payment processing, shipping, and providing invoices and order confirmations).
Legal basis: Necessary for the performance of the contract (purchase agreement) between you and us.
Customer Service & Communication – To communicate with you about your order or questions.
Legal basis: Necessary for the performance of the contract and/or our legitimate interest in providing customer service.
Fraud Prevention & Site Optimization – To screen orders for potential risk or fraud, and to improve and optimize our Site (e.g., through analytics about how customers use the Site).
Legal basis: Our legitimate interest to prevent fraud and improve our services.
Marketing & Personalized Offers – To send you marketing communications and targeted advertisements relating to our products or services, where you have given your express consent.
Legal basis: Explicit consent (opt-in).
Please note: You have the right to withdraw your consent at any time via the unsubscribe link in our emails or by contacting us using the details below.
TARGETED ADVERTISEMENTS AND COOKIES
We use cookies and similar technologies to show you personalized ads, but we only do this after you have given explicit consent via our cookie banner or opt-in mechanism.
You can opt out of targeted advertising at any time using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can manage cookies through your browser settings or through the Digital Advertising Alliance Opt-Out Portal.
SHARING YOUR PERSONAL DATA
We share your Personal Data with third parties to help us use it, as described above. For example:
We use Shopify to power our online store – learn more about how Shopify uses your data: https://www.shopify.com/legal/privacy.
We use Google Analytics to understand how customers use our Site – learn more at: https://www.google.com/policies/privacy/.
We may also share your Personal Data to comply with legal obligations (such as subpoenas or requests from authorities) or to protect our rights.
INTERNATIONAL DATA TRANSFER
Because we are based in New Zealand and use international service providers, your data will be transferred outside the European Economic Area (EEA). This includes transfers to:
New Zealand (our principal place of business) – Transfers to New Zealand are permitted under the European Commission's Adequacy Decision.
United States (Shopify, Google, Meta, etc.) – Transfers are made on the basis of Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms.
China (shipping or fulfillment partners) – Transfers are made on the basis of Standard Contractual Clauses (SCCs) and appropriate additional safeguards.
We take reasonable technical and organizational measures to ensure that your data is adequately protected everywhere.
YOUR RIGHTS (EU RESIDENTS)
If you live in the EEA, you have the following rights under the GDPR:
Right to access, rectify, and delete your Personal Data.
Right to restriction of or objection to processing.
Right to data portability.
Right to withdraw consent at any time (without adversely affecting previous processing).
To exercise any of these rights, please contact us using the details below.
DATA RETENTION
We retain your Order Information for administrative purposes for as long as necessary to fulfill our legal obligations or until you request its deletion.
DO NOT TRACK
We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.
CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
SMS MARKETING
Our website uses cookies to keep track of the items you place in your shopping cart, including when you abandon it. This information determines when SMS reminders are sent.
Opting in to SMS messages is entirely voluntary and based on explicit consent. This information is not shared with third parties.
CONTACT US
For questions about this Privacy Policy, our practices, or to exercise your rights:
JNF GROUP LIMITED
9429050175611
7 Margot Lane, Mount Pleasant, Christchurch, New Zealand 8081
support@astrabandjes.nl